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Elder Mental Health Resources

Gazing out at a gazebo alongside a frozen pond in Hopkinton/Photo by Douglas Flynn

Help for elders in MetroWest suffering from depression or any mental health issue is available through the Elder Community Care program.

Elder Community Care is a joint project of Advocates, Inc., United Way of Tri-County and BayPath Elder Services, Inc. and funded by a grant from the Massachusetts Department of Public Health that provides comprehensive assessment and counseling services to elders and their families in MetroWest.

If you are concerned about a loved one, friend or neighbor, Elder Community Care (ECC) can meet with the elder in his/her own home and assess their needs.

ECC can provide:

  • In-home counseling
  • Telephone call befriending service
  • Access to 24 hour emergency response
  • In-home personal monitoring system
  • Referral to community resources

ECC can also speak with you about ways to talk to your friend or loved one about getting help. Anyone can make a referral to the ECC program by calling 508-573-7250.

A trained clinician will contact the elder to discuss available services and the ECC program.

When should a caregiver call ECC?

There are a number of different warning signs that could indicate a need to make a referral to ECC.

Here are some of the things to look for:

  • Significant changes in personal appearance
  • Significant changes in the conditions of the home
  • Changes in emotional state
  • Complains of not eating or difficulty sleeping
  • Unusual anger/hostility/irritability
  • Seeing, hearing, tasting or smelling things that are not there
  • False irrational beliefs
  • Alcohol or drug abuse
  • Changes in mental state
  • Confusion, disorientation
  • Forgetfulness that affects quality of life
  • Inappropriate responses
  • Increased nervousness or fidgeting
  • Recent losses
  • Appears sad or blue
  • Complains about health problems all the time
  • Homebound/Lack of social relationships
  • Personality changes
  • Economic problems
  • Caregiver stress
  • Suicidal thoughts or statements (If you have immediate concern about an elder call 911 or Advocates Psychiatric Emergency Services at 508-872-3333)

Caregivers should also not forget about their own needs, as caring for an aging family member or friend can be very difficult and overwhelming at times. There are services that can help you. Call BayPath Elder Services Family Caregiver Program at 508-573-7239 to find out about services available for caregivers.

Massachusetts Department of Mental Health

The Massachusetts Department of Mental Health describes its mission statement as “the State Mental Health Authority [that] assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities.”

To fulfill that mission, the DMH has sites across the Commonwealth.

Here are the local sites serving communities in MetroWest:

West Suburban Site
Address: Hadley Building
167 Lyman Street
Westborough, MA 01581
Phone: 508-616-3500
Fax: 508-616-3599
TTY: 508-616-3533
MetroWest Towns Served: Ashland, Dover, Framingham, Holliston, Hopkinton, Hudson, Marlborough, Natick, Northborough, Sherborn, Southborough, Sudbury, Wayland, Westborough
Emergency/Crisis 24-hr: Advocates' Psychiatric Emergency Services (PES) - West
354 Waverly Street
Framingham, MA 01702
508-872-3333 or 1-800-640-5432

Southwest Suburban Site
Address: Massachusetts Hospital School
Donovan Building, 2nd Floor
5 Randolph Street
Canton, MA 02021
Phone: 781-401-9700
Fax: 781-401-9721
TTY: 781-401-9701
MetroWest Towns Served: Medfield, Millis, Needham, Norfolk, Wellesley
Emergency/Crisis 24-hr: Riverside Crisis Team
190 Lenox Street
Norwood, MA. 02062
781-769-8674 or 1-800-529-5077

South County Site
Address: 40 Institute Road, Oaks "B" Bldg.
No. Grafton, MA 01536
Phone: 508-887-1100
Fax: 508-887-1166
TTY: 508-887-8932
MetroWest Towns Served: Bellingham, Franklin, Hopedale, Medway, Mendon, Milford
Emergency/Crisis 24-hr: Blackstone Valley, Emergency Services Riverside Community Care
32 Hamilton Street
Milford, MA 01757
508-634-3420

The DMH also provides several guides and resource directories that can be downloaded at its site.

In addition to the ECC program and the Massachusetts Department of Mental Health, there are other mental health resources in the area that can provide help to both caregivers and their care recipients.

Other MetroWest Elder Mental Health Resources:

Advocates Community Counseling - Framingham
Address: 354 Waverly Street
Framingham, MA 01702
Phone: 508-661-2020
Email: counseling@advocatesinc.org
Website: www.advocates.org

Advocates Community Counseling - Marlborough
Address: 340 Maple Street, Fourth Floor
Marlborough, MA 01752
Phone: 508-485-9300
Email: counseling@advocatesinc.org
Website: www.advocates.org

Advocates Psychiatric Emergency Services
John DeRonck LICSW
Director of Psychiatric Emergency Services - West
Phone: 800-640-5432

Email: CrisisSupport@Advocates.org
Website: www.advocates.org/services/
psychiatric-emergency-services

Communities Served: Ashland, Framingham, Holliston, Hopkinton, Hudson, Marlborough, Natick, Northborough, Sherborn, Southborough, Sudbury, Wayland, Westborough
Note: Crisis clinician available to help 24 hours a day, every day if you are experiencing a mental health or emotional crisis.

Alternatives Unlimited, Inc.
Address: 50 Douglas Road
Whitinsville, MA 01588
Phone: 508-234-6232
South County administrative office is located at 53 Sumner Street, Milford, MA 01757

Community Healthlink
Address: 72 Jaques Ave.
Worcester, MA 01610-2480
Phone: 508-860-1260
Website: www.communityhealthlink.org/

Crossroads Counseling
Address: 219 Washington Street
Wellesley, MA 02481
Phone: 781-431-2277
Website: www.crossroadscounselingwellesley.com/

South Bay Mental Health
Address: 340 Main Street, Suite 818
Worcester, MA 01608
Phone: 508-791- 4976
Website: www.southbaymentalhealth.com/site/
For Intake and Referral: 1-800-244-4691 or 508-427-5362

South Middlesex Opportunity Council
Address: 7 Bishop Street
Framingham, MA 01702
Phone: 508-872-4853
TTY: 508-872-4853
Fax: 508-620-2310
Website: www.smoc.org/

Geriatric Psychiatrists:

Dr. Daniele Bick
Address: 154 East Central St #204
Natick, MA 01760
Phone: 508-904-9575
Insurance accepted: Medicaid, BC/BS, Harvard Pilgrim Health Care, Medicare, Tufts

Dr. George Ellsworth
Address: 115 Lincoln Street
Framingham, MA 01702
Phone: 508-383-1059
Insurance accepted: Medicaid, BC/BS, Harvard Pilgrim Health Care, Medicare, Tufts, call for other plans

Dr. Scott Gonzalez
Community Healthlink

Address: 72 Jacques Avenue
Worcester, MA 01610
Phone: 508-860-1154
Insurance accepted: Fallon, Evercare, Medicare, MassHealth, Tufts, Harvard Pilgrim, call for other insurances

Dr. Bruce Kaster
Address: 10 Langley Road, #300
Newton, MA 02459
Phone: 617-964-8200

Dr. Elizabeth Nasser, Psychologist
Address: 150 Flanders Road
Westborough, MA 01581
Phone: 508-259-7684
Services: Perform Neuro Psych Evaluations; does home visits
MetroWest towns served: Medfield, Millis, Norfolk

Susan Richardson, NP
Address:
Advocates Community Counseling
354 Waverly Street
Framingham, MA 01702
Phone: 508-661-2020
Insurance accepted: Mass Health, Harvard Pilgrim, Blue Cross, Fallon, most commercial
Insurances except Cigna and Aetna

This is a partial listing courtesy of CaregivingMetroWest.org. CaregivingMetroWest.org does not license, endorse or recommend any providers. For information call BayPath Elder Services, Inc. at 508-573-7200.

Still haven’t found what you are looking for?

Check out the other categories in our Local Resources section or search by town on our clickable map featuring 25 communities in MetroWest.

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Caregiving MetroWest is a no-cost program of BayPath Elder Services, Inc.

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Caregiving MetroWest was made possible in part by grants from the MetroWest Health Foundation.