Need to speak to someone by phone about a caregiving issue? There are options to contact someone directly for help.
Executive Office of Elder Affairs to provide seniors and caregivers with access a variety of programs and services.’ tooltip=” text=’Aging Services Access Points’], commonly referred to as ASAPs, are private, non-profit, state-designated agencies under contract with the Massachusetts Executive Office of Elder Affairs to provide seniors and caregivers with access to a variety of programs and services.
ASAPs manage the Massachusetts Home Care Program, and are supported by state and federal funds, as well as private donations. Federal funding is provided through regional Area Agencies on Aging (AAAs), which were established under the Older Americans Act to ensure that seniors have access to all essential services. Most ASAPs also serve as AAAs, but some areas in Massachusetts are served by separate agencies.
There are 26 ASAPs across the Commonwealth, each serving a designated geographical area. Three of those agencies – Springwell, Inc.., Tri-Valley, Inc., HESSCO Elder Services and hospice care, the ombudsman program, health insurance, senior companions, and adult day care
Many services are free, others are based on one’s ability to pay, and some are offered on a fee-for-service basis.
Many support services are beginning to open in Massachusetts, and we will continue to update our website as we learn which resources are offering in-person options. These changes are continuing to evolve frequently, so we still encourage you to contact the resources below to inquire about their current operating hours and any restrictions or protocols that remain in place.
BayPath Elder Services, Inc.
Address: 33 Boston Post Road West
Marlborough, MA 01752
MetroWest towns served: Ashland, Dover, Framingham, Holliston, Hopkinton, Hudson, Marlborough, Natick, Northborough, Sherborn, Southborough, Sudbury, Wayland, Westborough
Address: 10 Mill St.
Dudley, MA 01571
MetroWest towns served: Bellingham, Franklin, Hopedale, Medway, Mendon, Milford
HESSCO Elder Services
Address: One Merchant Street
Sharon, MA 02067
MetroWest towns served: Medfield, Millis, Norfolk
Address: 307 Waverley Oaks Road
Waltham, MA 02452
MetroWest towns served: Needham, Wellesley