The famed giant globe on the Babson College campus in Wellesley/Photo by Douglas Flynn

What is an ASAP?

Executive Office of Elder Affairs to provide seniors and caregivers with access a variety of programs and services.’ tooltip=” text=’Aging Services Access Points’], commonly referred to as ASAPs, are private, non-profit, state-designated agencies under contract with the Massachusetts Executive Office of Elder Affairs to provide seniors and caregivers with access to a variety of programs and services.

ASAPs manage the Massachusetts Home Care Program, and are supported by state and federal funds, as well as private donations. Federal funding is provided through regional Area Agencies on Aging (AAAs), which were established under the Older Americans Act to ensure that seniors have access to all essential services. Most ASAPs also serve as AAAs, but some areas in Massachusetts are served by separate agencies.

There are 26 ASAPs across the Commonwealth, each serving a designated geographical area. Three of those agencies – Springwell, Inc.., Tri-Valley, Inc., HESSCO Elder Services and hospice care, the ombudsman program, health insurance, senior companions, and adult day care

  • Elder care advisors
  • Protective services, to prevent the abuse, neglect, or financial exploitation of seniors
  • Elder-at-risk services, to protect seniors who may need help to live safely and independently at home
  • Case management for eligible seniors providing needs assessment, screening and eligibility determination for institutional or community-based long-term care, development of a service plan, help with applications for public benefits, coordination and purchase of needed services and monitoring and reassessment of needs
  • Caregiver support
  • Nutrition services
  • Home-delivered meals
  • Money management programs
  • Many services are free, others are based on one’s ability to pay, and some are offered on a fee-for-service basis.

    ASAPs in MetroWest:

    Many support services are beginning to open in Massachusetts, and we will continue to update our website as we learn which resources are offering in-person options. These changes are continuing to evolve frequently, so we still encourage you to contact the resources below to inquire about their current operating hours and any restrictions or protocols that remain in place.

    Springwell, Inc.
    Address: 33 Boston Post Road West, Marlborough, MA 01752 and 307 Waverley Oaks Road, Waltham, MA 02453

    Phone: 508-573-7200 or 617-926-4100

    Website: www.springwell.com

    Email: inforef@springwell.com
    MetroWest towns served: Ashland, Belmont, Brookline, Dover, Framingham, Holliston, Hopkinton, Hudson, Marlborough, Natick, Needham, Newton, Northborough, Sherborn, Southborough, Sudbury, Waltham, Watertown, Wayland, Wellesley, Westborough, and Weston

    Tri-Valley, Inc.
    Address: 10 Mill St.
    Dudley, MA 01571
    Phone: 800-286-6640
    Email: info@trivalleyinc.org
    Website: www.trivalleyinc.org
    MetroWest towns served: Bellingham, Franklin, Hopedale, Medway, Mendon, Milford

    HESSCO Elder Services
    Address: One Merchant Street
    Sharon, MA 02067
    Phone: 781-784-4944
    Email: info@hessco.org
    Website: www.hessco.org
    MetroWest towns served: Medfield, Millis, Norfolk

    Still haven’t found what you are looking for?

    Check out the other categories in our Local Resources section or search by town on our clickable map featuring 25 communities in MetroWest.