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Need to speak to someone by phone about a caregiving issue? There are options to contact someone directly for help.
The Serving the Health Information Needs of Everyone (SHINE) Program, formerly known as Serving the Health Information Needs of Elders, provides free, confidential and unbiased health insurance information, assistance and counseling to Medicare beneficiaries of all ages and their caregivers through a network of volunteer health benefits counselors.
SHINE is funded by the Centers for Medicare & Medicaid Services and the Massachusetts Councils on Aging.
Further information about the SHINE Program can be found on the official website of the Massachusetts Executive Office of Elder Affairs.
To schedule a free, confidential SHINE appointment, call:
To speak with staff at your SHINE regional office, call: